Your privacy and safety matter.

THUSO Privacy Policy

Last Updated: July 2026

THUSO respects the privacy and dignity of every person using our platform. This policy explains how information submitted through THUSO is collected, used and protected.

Information We Collect

• Information you choose to provide when submitting a report.
• Your contact details only if you voluntarily provide them.
• The date and time of submission.

How We Use Your Information

• To receive and review submitted reports.
• To generate a unique case reference number.
• To communicate with users who provide contact details.
• To connect users with appropriate support services where applicable.

Your Privacy

Providing personal information is optional. THUSO supports safer reporting options and limits access to submitted information.

Data Security

THUSO stores submitted reports securely and only authorised administrators can access information. We take reasonable steps to protect submitted data.

Emergency Disclaimer

THUSO does not replace emergency services. If you are in immediate danger, contact:

• SAPS Emergency: 10111
• GBV Command Centre: 0800 428 428

Contact

Email: support@thuso.org.za

THUSO GBV Reporting & Support Platform